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Writing Style

Standards for voice, tone, structure, and formatting in technical documentation.

Core Principles

Use active voice

DON'T use passive voice

The configuration file should be updated to include the new API key.

DO use active voice

Update the configuration file to include the new API key.

Be concise

DON'T use unnecessary words

In order to successfully complete the installation process...

DO be direct

To install...

Use parallel structure

DON'T mix structures

The system handles authentication, validates input, and to process payments.

DO use parallel structure

The system authenticates users, validates input, and processes payments.

Lead with the point

DON'T bury the lede

Over the past decade, remote work has transformed how teams collaborate. Companies have experimented... [finally the point]

DO state the point first

Remote work succeeds when teams establish clear communication rhythms. Here's how...

Formatting Standards

  • Use proper heading hierarchy
  • Use sentence case for headings